Plan and invoices
See your Squaremeters plan, included contact usage and invoices; learn how charges are calculated and how to change your plan.
3 min read
The Billing page shows your Squaremeters subscription in one place: your active plan, your usage against the included contacts and your past invoices. This article also explains how charges are calculated, with an example.
Before you start
- Only users with the Admin role can see Billing. If your accountant needs an invoice, download and share it yourself rather than giving them the Admin role.
- The layout can vary slightly by account; on some accounts the plan and invoices sit on separate tabs.
View your plan and invoices
- Open Settings → Billing.
- The Current Plan card shows which packages are active (inbound calls, outbound campaigns) and the renewal date.
- Compare the number of contacts in your account with the 1,500 included in your plan.
- Find the month you need in the invoice list and download it as a PDF using the icon at the end of the row.
Note
How the payment method and billing details appear in the panel can depend on how your account was set up. For a new card, a change to the company name on invoices or an address update, write to your consultant; our team makes sure it's updated in the right place.
How charges are calculated
| Item | Price |
|---|---|
| Inbound calls (the AI voice assistant answers your phone) | $220 / month |
| Outbound campaigns (calling new leads back, appointment confirmations, reactivation) | $300 / month |
| Extra listing / development unit | 70% of the relevant package |
| Included contacts | 1,500 contacts |
| Extra contacts | $0.20 per contact |
| Contract | Monthly |
Example: Atlas Emlak uses inbound calls and outbound campaigns, and has added an extra inbound unit for a new residential development. The account has 1,800 contacts.
- Inbound calls: $220
- Outbound campaigns: $300
- Extra development unit (70% of the inbound package): $154
- Extra contacts: (1,800 − 1,500) × $0.20 = $60
- Total: $734 / month
Tip
The healthiest way to stay under the included limit is regular housekeeping: export and delete unreachable, duplicate or no-longer-interested records. See Export and delete and Duplicates and merging.
For current prices and what each package includes, see the pricing page.
Plan changes, extra units and cancellation
Adding a package (e.g. switching on outbound campaigns), an extra listing/development unit, downgrading or cancelling is done through your consultant, not in the panel:
- Write to your consultant and include your agency name.
- State your request clearly (e.g. "We'd like to start outbound campaigns from November").
- Our team makes the change and confirms it. The new charge applies from the next billing period.
Important
Before switching on outbound campaigns, the people to be called need İYS consent and a KVKK privacy notice. See İYS and KVKK.
The contract is monthly, so there's no long-term commitment. For frequently asked questions, see Plans and billing FAQ.
Common issues
I can't see the Billing menu. Your role isn't Admin. Ask the account owner for access.
There's an item on my invoice I didn't expect. Usually it's extra contacts above the included limit. Check your contact usage and ask your consultant for details.
I can't find an old invoice. Scroll the list by date; if it's still missing, write to our support team.
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Didn't solve your problem?
Ask the assistant or message our support team.