AI Voice Assistant

The assistant that answers 24/7: qualifying, listing search, bookings, live transfer and call logs.

15 articles

1AI voice assistant overviewWhat the assistant that answers your office phone 24/7 does, where it lives in the panel, and who manages what.
2How a call worksThe steps the assistant follows on an inbound call, from greeting to CRM record, and the possible call outcomes.
3Phone numbers and forwardingForward your existing office number to the assistant or use a new dedicated number; all calls, missed calls only, or after hours.
4Greeting and personaThe assistant's name, voice, greeting and speaking style; what you can edit yourself and what to ask your consultant about.
5Qualifying callersWhich questions the assistant asks buyers, sellers, tenants and landlords, how it spots a hot lead, and where it records the answers.
6Listing knowledgeHow the assistant knows your listings, how it suggests them to callers, and what to do when your portfolio changes.
7WhatsApp listing linksThe assistant sends the listing link to the caller's WhatsApp during the call; what the message looks like and where it's saved.
8Booking appointmentsThe assistant checks calendar availability, suggests times in plain language and books viewings, valuations or office meetings.
9Live transferThe assistant transfers hot callers and special requests to an agent; it calls the agent first, reads a short summary, then connects the call.
10CRM updates after a callWhat the assistant writes to the contact record, custom fields, tags, opportunity and tasks when a call ends.
11Call logs and summariesListen to the assistant's calls and read transcripts and summaries; where to find individual calls and the totals.
12Outbound campaignsCampaigns where the assistant calls new leads back within seconds, confirms appointments and reactivates old contacts.
13İYS and KVKKİYS consent and the KVKK privacy notice for outbound calls, how consent is stored in the CRM, and handling "don't call me".
14Testing and tuningHow to test the assistant before and after going live, and how to get what you notice fixed.
15Voice AI FAQThe most common questions about the voice assistant; languages, working hours, numbers, price questions, recordings and changes.

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