FAQ & Troubleshooting

The most common questions and quick fixes.

6 articles

1General FAQWhat Squaremeters AI is, who it's for, how setup works and what's included; the most common questions.
2Voice assistant troubleshootingA step-by-step checklist for when the assistant doesn't answer, gives wrong information, doesn't book or can't transfer.
3Messaging troubleshootingWhatsApp message not delivered, 24-hour window closed, template rejected, Instagram messages missing or the AI not replying.
4Integration troubleshootingWhat to do when Facebook lead forms stop arriving, Instagram or WhatsApp disconnects, or Google Calendar won't sync.
5Data privacy and KVKKCommon questions on call recording notices, KVKK privacy notices, team access and data access or deletion requests.
6Plans and billingInbound and outbound call plans, included contacts, extra charges, the monthly contract and billing questions.

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